Refunds and Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with original bags and packaging.

To start a return, you can contact us at support@customdyeddiscs.com. Please note that returns will need to be sent to the following address: 

John Botamer
Custom Dyed Discs
304 S. Jones Blvd #149
Las Vegas, NV 89107

DO NOT RETURN ANYTHING WITHOUT MRA!

If your return is accepted, I’ll send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at:

support@customdyeddiscs.com or call 702-371-3837 

Damages & Issues

Please inspect your discs upon reception and contact me immediately if the item is defective, damaged, or wrong item so that I can evaluate the issue and make it right.

Exchanges

Custom Dyed Discs only offers an exchange for wrong item sent or damaged item. If necessary, use the MRA process or contact john@customdyeddiscs.com directly for prompt courteous service.

Refunds

You will be contacted the same day I recieve your return for approval.
If approved, I’ll be refund on your original payment method within 24 hours.
Bank or credit card company takes time to process and post the refund.

If more than 15 business days pass after approval then contact me directly

John Botamer
Custom Dyed Discs
Owner/Operator
john@customdyeddiscs.com
702-371-3837